Refund Policy

Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.


STANDARD REFUND TERMS

Products purchased from Zoomihost may be refunded only if canceled within 30 days of the date of the transaction. Note: If a refund back to the original payment method is not possible, a refund to your Zoomihost balance can be offered as an alternative. “Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Zoomihost in accordance with the terms and conditions of the applicable product or service agreement (Terms of Use). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:

PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS

  • Shared Hosting
  • Wordpress Hosting
  • VPS Hosting
  • Dedicated Hosting
  • Magento Hosting

PRODUCTS NOT AVAILABLE FOR REFUNDS

Domain Services
PAYMENT METHODS WITH SPECIAl REFUND TERMS:

Please note that all payment processors have different policies and requirements for refunds and there are some payment methods that are not eligible for a refund under any circumstance.
Please be informed that products purchased using these payment methods can not be refunded to the original payment source.

However, we can offer refunds to your Zoomihost Balance and/or to PayPal in case when you provide a valid PayPal account that belongs to you.

The following payment method supports full refunds only

  • Indian Rupee ( ₹)
  • USD ( $ )
REFUND FROM BALANCE

Over-funded balance can be refunded within 15 days of the payment that resulted in the over-funding. In special cases, other payments can be refunded instead of the original payment if the 15-day time-frame can be applied to those payments.